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民意收集“码上办” 主动服务“跑在前” 河北各地积极探索社区治理数字化_我的网站

A |     “冀州小奇，怎么领取高龄补贴？”8月23日，衡水市冀州区信都社区居民耿先生在社区微信群里提问。    Some wishes don't take too much time to be fulfilled and Sreeleela would attest to that! Her debut film in Hindi, Tu Meri Zindagi Hai, opposite Kartik Aaryan is yet to be released, but that’s not stopping her from signing all happening films. She did not enjoy a favourable stint in Tollywood of late, but the actress isn’t in a mood to hold back. According to reports, Sreeleela has joined the cast of Hindi film, Choomantar.               Sreeleela to replace Ananya Panday     Choomantar, an upcoming fantasy romantic drama, stars Abhay Verma. The film initially featured Ananya Panday as the leading lady. The makers were planning to commence shooting in January 2026, but the dates will come in clash with that of Ananya’s other film, Call Me Bae 2. The development prompted her to exit the project. And according to grapevine, Sreeleela has landed the role. The actress recently took part in a test photoshoot too and the makers expressed gladness with her casting. The actress too found her role and story to be captivating and is all excited to work with the team. Ever since Sreeleela debuted opposite Kartik Aaryan in Hindi, she has been picking versatile roles that gives her scope to showcase her acting skills.               Sreeleela taking rapid strides     Sreeleela is wasting no time before making rapid strides in Hindi. After her debut film Tu Meri Zindagi Hai, she signed another film with Maddock Films, one of the top production houses in the industry. The actress is paired opposite Ibrahim Ali Khan in an upcoming Hindi film, Diler, which is currently in production. And now, she has reportedly secured Choomantar, adding to her growing Bollywood lineup. Sreeleela may be new to the Hindi films, but she’s already learnt the ropes of the industry and is earning praise for it.     Also Read: VIRAL: Kartik Aaryan and Sreeleela Celebrate Ganesh Chaturthi Together。几秒钟后，这位“冀州小奇”回复了满满一屏的文字，详细列举了办理高龄补贴需要准备的材料，并指导耿先生利用手机进行补贴认证和领取。这个热心的“群友”，不是小区邻居，也不是社区工作人员，而是冀州区试点引入的“AI社工”。依托全域社会治理综合服务中心，冀州区以居民微信群服务为基础，将“AI社工”服务拓展延伸至“民生冀州”小程序，同时系统地录入医疗、就业、养老、社保等政策信息，丰富“冀州小奇”的数据库。

B | 而且，这个“AI社工”还能自动捕捉停水、停电、转账等关键信息，分析风险并推送给社区工作者，做到隐患早发现、早处置。技术向前一步，民生贴近一分。从一个二维码让群众“码上”提诉求，到如今智能监测模型为社区老人照护加上“云上防线”，省各地积极探索社区治理数字化，为群众带来实实在在的获得感、幸福感、安全感。过去，群众遇到烦心事，常因不知道找哪个部门而犯难。

C | 社区治理数字化的第一步，是让民意表达的通道更通畅。在邢台威县，12345政务服务热线、部门门户网站等15个诉求渠道被整合为一个“民情通办”平台，并创新推出“民情码”。这张码贴进了社区村庄、大街小巷，也嵌进“威县发布”公众号，群众“码上说”、政府马上办。“没想到处理速度这么快。”威县县城居民赵晓东曾通过“民情码”反映顺城路西段一处井盖丢失。下午扫码上报，傍晚城管部门便响应处理，次日一早井盖补齐，平台工作人员还进行回访核实。前后不足24小时，问题得以圆满解决。近日，在沧州市肃宁县，一场特殊的“接单”正在进行：社区网格员在巡查中发现一件邻里间的矛盾纠纷，掏出手机在“狮好办”App上一键上传，系统随即精准派单，责任部门接单限时处置，办结后由群众线上评价。从上报、派单到回访，全程在智慧调度平台留痕。民意收集更顺畅了，省各地进一步推动社区治理数字化升级，从“各管一摊”到“服务闭环”，让治理链条更顺、处置更快。

D | 肃宁县把1704个综合网格、603个专属网格纳入统一管理，搭建集统筹调度、自动派单、预警监测、智能评价于一体的智慧调度平台，打通县直部门、乡镇、村（社区）三级线上联通通道，形成“群众点单、网格派单、部门接单、群众评单”的闭环。

E | “村理小事、乡治大事、县解难事”的三级治理格局，让群众需求及时得到回应。AI预警、大数据分析、数字孪生……技术的快速迭代，让社区治理从被动响应转向主动感知，“人等事”变为“事找人”。“子女不在身边，社区干部用手机照看，咱心里踏实。”8月23日，家住雄安新区容东片区南文营社区礼贤花园的段玉林老人向记者夸赞起一项新技术。因为搞不清这项技术的具体原理，只能笼统地称之为“手机”。其实，这种新技术就是社区工作人员手机里安装的“智慧社区”App。这个应用程序依托雄安新区城市计算中心推出的多表集抄系统，能实时收集水、气、热数据，供独居老人智能监测模型进行分析。一旦老人家中用水用气等数据异常，系统会发出预警并自动派单到社区，社区工作人员可以及时上门查看。

F | 居民需求不分昼夜，基层服务就要无时不在。无论是日常的社保政策咨询、社区办事流程问询，还是突发的生活困难求助，居民随时随地都能向“AI社工”发起提问。从“人找服务”到“服务找人”，“AI社工”用算法延伸了基层服务的触角，实现“数据多跑路、群众少跑腿”，也让网格员从繁琐事务中腾出手来，把更多精力用在面对面服务群众上。省社区治理的数字化探索，进阶的是技术，指向的是民生，检验的是基层治理体系和治理能力现代化的成色。从一个码、一块屏到AI助手，各地把技术的精度转化为服务的温度，把数据的跑动转化为群众的便利，“智”理与“治”理正在加速融合。

G | （日报记者 袁伟华）。

H |

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Published on:05:33:44