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校媒观澜 | 让算法“看见”真实的人,从等得起红灯开始_我的网站

A | 苏州大学 温婧如
近日,江苏苏州交管部门推出外卖配送新规,骑手在配送途中因合规等待红灯所消耗的时间将被正式纳入“预计送达时间”,8月起于姑苏区与工业园区率先试点,为骑手们的“超时焦虑”松绑。

B | 让骑手可以安心等红灯,不只是一条配送规则的优化,更是“效率至上”的平台算法对现实逻辑做出的一次让步。
长期以来,外卖骑手被困在算法编织的围城中。 PHILADELPHIA -- Spencer Strider could not watch Nick Castellanos' second home run off him in Game 4. The 20-game winner simply accepted his fate — he gave the ball to Atlanta Braves manager Brian Snitker and awaited a reception almost as rude as the homers.Strider put his head down and walked toward the dugout as 45,000 fired-up, towel-waving Phillies fans — that had heckled and derisively chanted his name since he warmed up — pointed fingers at the pitcher and gave him the business one more time.Strider never broke stride, never looked up. If he had, Strider might have read the sign that read “Bye-Bye Strider.”It was soon bye-bye Braves — once again an October departure in Philly.When the bats in a lineup that hit 307 homers this season fell silent, so did Atlanta in a 3-1 loss to Philadelphia in Game 4 of the National League Division Series on Thursday night.“You look at the playoff format, you don't need to be a great team all year,” Strider said. “You need to get to the playoffs and then it's a different game.”One the Braves haven't yet mastered.A year after the 101-win Braves were eliminated in Game 4 in Philly, this season's 104-win edition suffered the same cruel fate. They scored a total of eight runs in the series.“Pretty much just told them they have nothing to hang their heads about. It stinks what just happened,” Braves manager Brian Snitker said. “We wanted to go deep into this postseason, but I said it my first meeting every year, it’s like we want to check the first box, win the division because you never know what might happen. And we hit 300 some homers and didn’t happen in this playoff series.”Maybe it was the short break from the regular season to the start of the NLDS that cooled off the Braves. Ronald Acuña Jr., one of the front-runners for NL MVP, was 2 for 14 in the four games. Marcell Ozuna and Orlando Arcia each went 2 for 13. Michael Harris II went hitless in 13 at-bats.Austin Riley homered in the fourth inning of Game 4, but that was it for the Braves.Trailing 3-1 in the seventh, Atlanta loaded the bases on three two-out walks. Craig Kimbrel then retired Acuña on a deep fly ball that was run down by rookie center fielder Johan Rojas.Rally, over.Strider allowed two homers to Castellanos, a go-ahead shot to Trea Turner — who entered 0 for 17 lifetime against Strider — struck out seven and threw 96 pitches in 5 2/3 innings.“They didn't have a cheat code,” Strider said. “If you ask them, I'm sure they'll tell you I hung a couple of sliders.”Just one month earlier, the Braves took three of four and clinched their sixth straight NL East title in Philadelphia. The Braves went 8-5 against the Phillies in the regular season.Those numbers were as empty as the Braves offense.The franchise that put together an unprecedented streak of 14 straight division titles in the 1990s and 2000s tried for one more memorable run just two seasons removed from winning a World Series.But outside of a fantastic Game 2 rally, little went right for the Braves.Phillies fans had saved the worst for Strider, who is 8-0 in the regular season against the Phillies and a disaster in the postseason against them. Phillies fans chanted “We Want Strider” in Game 3, and then reserved their loudest pregame boos for him in Game 4.Strider, perhaps tongue-in-cheek, had said in an interview “there should be no fans” at the ballgame.“Get rid of the fans, it’s too loud,” he told MLB Fits. “It’s too loud, everybody be quiet. We don’t need the cheering, we know you’re watching. I don’t need the fans.”Joking or not, the Phillies needed little incentive to jump all over the ace right-hander. Some fans wore T-shirts that read “Is This Too Loud For You Spencer?” and others held signs with the same message.It was part of quirky series overall for the Braves.The social media user behind the account for the mascot Blooper oddly took aim on the Phillie Phanatic, writing “his last highlight was recorded with a flash.” Phillies fans spent the rest of the remaining games roasting Blooper.But Blooper was far from the only error.After Philadelphia star Bryce Harper committed a baserunning blunder that closed out Atlanta's Game 2 win, Arcia cracked “Attaboy, Harper!” inside of the Braves' jubilant clubhouse. Harper responded with two homers in Game 3, staring at the shortstop as he rounded the bases after each drive.Atlanta joins this year's list of playoff teams that tore through the regular season only to flop in October. The teams with the five best regular-season records — the Braves, Baltimore (101 wins), Dodgers (100), Tampa Bay (99) and Milwaukee (92) — all failed to reach the LCS.“We got beat and didn’t play good enough to win the series. It’s as simple as that,” Snitker said. “We got beat by a really good club that has a penchant for it this time of year.”___AP MLB: https://apnews.com/hub/mlb。平台算法系统不断压缩预计送达时间,等红灯甚至成为奢侈,每一次“停下来”都可能意味着超时罚款,骑手不得不为了追求速度冒险闯红灯,面临违章惩处与安全风险。苏州此次试点不再将问题简单归咎于骑手个人违章,而是直面算法结构中的深层漏洞,让红灯时间被看见、被计入,让骑手有条件、有底气遵守交通法规。
承认“等待红灯”的正当性,不仅关乎交通安全,更关乎一线劳动者基本的劳动尊严。算法可以计算最短路径、最优时效,但不该把骑手压榨成只知奔跑的“配送单元”。
苏州此次系统性改革还包括“连续跑单4小时强制休息提醒”“连续跑单12小时强制下线机制”,以及充电、话费补助的正向激励等配套机制,更是让政策从“给等待留时间”走向“给人留空间”。
雨天路滑的减速预留时间、老旧小区无电梯的爬楼时间等被算法“隐形化”的现实阻力,同样需要被纳入系统考量。除外卖行业以外,网约车司机、快递小哥等新业态群体面临的系统性困境同样需要被进一步“看见”。苏州试点的意义不在于毕其功于一役,而在于开辟一条以人文关怀优化技术逻辑的方向。让技术从“驾驭人”回归“服务人”,让城市治理在每一次规则微调中,积攒起属于人的温度。
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