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机票退改新标准计划年内出台，要求平台在旅客支付前主动公示退改费率_我的网站

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一 | 8 月 26 日消息，据人民日报今日报道，针对旅客关注的机票退改服务痛点，中国航空运输协会正在牵头制定机票退改专项团体标准，计划今年内正式发布实施，要求所有售票平台、航空公司官方渠道必须通过醒目字体、弹窗强制提示、专属标识、前置告知等方式，在旅客支付订单前主动公示退改费率、限制条件、免费退改场景，保障旅客知情权、选择权。 CANBERRA, Australia -- Australian Prime Minister Anthony Albanese said he will visit China in early November, making the announcement Sunday hours before he was to fly to the United States to meet with President Joe Biden.Albanese also said China agreed late Saturday to review the crippling tariffs it levied on Australian wine that have effectively blocked trade with the winemakers’ biggest export market since 2020.Albanese will become the first Australian prime minister to visit China in seven years when he travels to Beijing and Shanghai on Nov. 4-7.“It’s in Australia’s interest to have good relations with China, and certainly though my focus in the coming days will be very much on the visit to the United States,” Albanese told reporters at Australian Parliament House.“With Australia’s closest partner, talking about the future of our alliance, the future which has been upgraded by the AUKUS arrangements, a future based upon our common values, our commitment to democracy, and our commitment to the international rule of law and stable order throughout the globe,” Albanese added, using the acronym for Australia, the United Kingdom and the United States.Under the trilateral pact, the U.S. and Britain will cooperate to provide Australia with a fleet of submarines powered by U.S. nuclear technology to counter a more assertive China.Albanese said he will meet with President Xi Jinping and Premier Li Qiang in Beijing and then attend the China International Import Expo in Shanghai.The visit to China and a potential breakthrough in the wine dispute mark a further repair in relations since Albanese’s center-left Labor Party won elections last year after nine years of conservative government in Australia.China has agreed to review its tariffs on Australian wine over five months, Albanese's office said. In return, Australia has suspended its complaint against its free trade partner to the World Trade Organization.A similar dispute resolution plan led to China removing tariffs from Australian barley.Albanese said reopening the Chinese wine market would be worth more than 1 billion Australian dollars ($631 million) to exporters."We’re very confident that this will result in once again Australian wine, a great product, being able to go to China free of the tariffs which have been imposed by China," Albanese said.“It is important that we stabilize our relationship with China. That is in the interests of Australia and China, and it is indeed in the interests of the world that we have stable relations and that is what this visit will represent,” he added.The visit will come near the 50th anniversary of Labor Party leader Gough Whitlam becoming the first Australian prime minister to visit the People's Republic of China in 1973.Albanese accepted an invitation weeks ago to visit China this year, but finding suitable dates had been challenging.Albanese is visiting Washington to meet with Biden this week and will return to the United States after his China trip to attend the Asia-Pacific Economic Cooperation leaders’ forum in San Francisco on Nov. 15-17.It will be the ninth time Biden has met with Albanese as prime minister. The first meeting was in Tokyo hours after Albanese was sworn in as government leader in May last year for a leaders' summit of the Quad strategic partnership that also includes Japan and India.As well as the AUKUS deal, the leaders will also seek more cooperation on clean energy, critical minerals and climate change.Albanese’s department announced Friday that it decided after an investigation not to cancel a Chinese company’s 99-year lease on the strategically important Darwin Port despite U.S. concerns the foreign control could be used to spy on its military forces.Some security analysts interpreted the decision to let Shandong Landbridge Group keep the lease signed in 2015 and long criticized by Albanese as a concession to China ahead of his visit.China’s release of Australian journalist Cheng Lei this month after she spent three years in detention in Beijing on espionage allegations was widely seen as a concession to Australia.Albanese said the breakthrough on wine “has not been transactional,” meaning Australia did not make any corresponding concessions to Chinese demands.“We’ll continue to put our case on matters that are in Australia’s national interest,” he said.“I’ve said very consistently: We’ll cooperate with China where we can, we’ll disagree where we must, and we’ll engage in our national interest, and that’s precisely what we’re doing,” he added.。

二 | 此外，已有航空公司率先优化了退改签政策，中国东方航空 8 月初发布新版《国内客票自愿退票和自愿变更实施细则》，对于 2026 年 8 月 6 日（含）以后销售的 2026 年 8 月 6 日（含）以后开始旅行的国内客票，所有舱位提前 14 天自愿变更或自愿退票均免费（此前为提前 30 天）。注意到，近日一则“1.5 万元机票退票仅退 400 多元”的消息近期登上热搜。消费者林先生在购票平台花费 15,217 元订购了一张国际机票，因行程变动，于起飞前三天申请退票，结果发现实际仅退回 432 元。

三 | 事件经央视财经等媒体报道后，7 月 28 日上午，林先生陆续收到两笔退款 —— 一笔 12,000 余元、一笔 2,000 余元，合计 14,700 余元，加上此前已退的 432 元，15217 元票款全额到账。

四 | 7 月 30 日，携程就相关情况及服务规则发布公开说明，表示本次机票最终退款，并非通用退票政策调整，也非平台破例优待，而是依据携程六重服务保障办理的标准化个案。携程透露，长期以来携程在机票预订、退票全流程，针对退改规则、可退金额、扣费标准等关键信息均设置专属说明与醒目强提醒。央视财经表示，为什么要收那么高的退票费，原因是什么？没有任何解释，对消费者来说还是一笔糊涂账。全国人大代表和全国政协委员在接受采访时表示，他们为了改变这个霸王条款在 2024 年两会期间就提出了整改建议，有关部门说“回去研究”，两年过去了，局面还是没有改善，相关行业协会和航空公司更是装聋作哑，没有丝毫改变。